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A guide to using Amtrak in Roanoke

A guide to using Amtrak in Roanoke

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Roanoke’s newly built Amtrak platform is ready for the crowds to line up in downtown Roanoke.

Purchasing tickets

Tickets can be purchased via, the Amtrak mobile app, on board or by calling 800-USA-RAIL.



Depart Roanoke: 6:19 a.m.

Return to Roanoke: 9:55 p.m.


Depart Roanoke: 8:40 a.m.

Return to Roanoke: Varies

You can find a map of the route here.

New River connection

The Smart Way bus will service the platform with a nearby stop at Jefferson Street and Norfolk Avenue twice daily seven days a week. The bus runs between Campbell Court and Squires Student Center at Virginia Tech.

Departures: 5:40 a.m., Monday-Friday and 7:45 a.m. Saturday and Sunday

Arrivals: 10:15 p.m., Monday-Friday, 9:40 p.m. Saturday and 10 p.m. Sunday


On board food and drink

Sandwiches, pizza, snacks and beverages including liquor, wine and beer are available for an additional fee. Credit cards are accepted. You may also bring your own food and beverages on the train.


Basic Wi-Fi is free on board but does not allow high-bandwidth activities.

Pet policy 

Small dogs and cats are permitted for a one-way fee of $25. For details, see the pet policy page at


Each passenger can bring two items no larger than 14x11x7 inches and weighing up to 25 pounds each, plus two items no larger than 28x22x14 inches and weighing up to 50 pounds each, all at no charge. The fee for excess bags is $20 apiece, with a maximum of two excess bags.


Parking lots and garages dot the area within walking distance of the platform. The closest, the Roanoke Station Garage at 33 Salem Ave., charges $5 a day.

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