2408 Electric Road SW
Roanoke, VA 24018
About Good Samaritan Hospice | Hospice Care | Roanoke, VA
Good Samaritan Hospice | Palliative Care Provider | Roanoke, VA
What Is Hospice?
Simply put, hospice is about choosing life. It’s about believing that every moment, of every hour, of every day matters and deciding to savor every one.
Hospice teams work with existing physicians and nursing staff to care for the physical, emotional, and spiritual needs of both the patient and their family and loved ones. But our goal is unique compared to traditional restorative care. We focus on caring, rather than curing, and we do whatever it takes to help patients and loved ones face the journey ahead with clarity and dignity.
Hospice services range from pain management to a host of alternative therapies, and these programs can be implemented wherever the patient is most comfortable: a private residence, nursing home, apartment, etc. While hospice is not a 24/7 service, Good Samaritan and most hospice programs are on-call around the clock should a need arise.
How To Choose
At anytime during a life-limiting illness, it is appropriate to discuss all of a patient’s options, including hospice. Below is a list of suggested questions to ask when choosing a hospice.
• Is the agency a licensed hospice?
• Is the agency Medicare certified?
• Is the agency a not-for-profit organization that accepts memorial donations to provide hospice care and support services to patients who cannot afford care?
• Does the agency maintain professional memberships with the Virginia Association for Hospices and the National Hospice Organization?
• Is the hospice staff highly experienced in caring for patients with complex needs including patients with cancer, Alzheimer’s, stroke, end-stage heart or kidney disease, multiple sclerosis, ALS or AIDS?
• Does the agency provide extensive resources and services for individuals dealing with grief and loss?
• Does the agency offer additional services such as Complementary Therapies, Memory Catchers, Doula services, etc.?
Please contact one of our offices if you would like additional information or other questions to ask.
To affirm life in the midst of illness and grief and, above all, to honor what matters most to each person and family served.
When we care for patients and families, we are their partners. We are beside them at each stage of the journey, and we understand this is a sacred chapter in life where every moment counts. Our commitment to helping our patients live life as comfortably as possible is something we take very seriously. We want them to have choices, and most importantly, we want their dignity to remain intact. That’s what matters most to us.
We are the only community-based, non-profit hospice serving the Roanoke and New River Valleys. There are no stakeholders or philanthropy outlets to serve. Simply put, our patients and families come first. We see everything we do for others as an opportunity to give back. All income and donations are channeled back into our specialized services so we can continue to provide an unparalleled level of care. Our profits are also used to create “extra” services like Complementary Therapies, our Memory Catchers program and extensive bereavement support.
As a community-based entity, we live and work in the communities we serve. We devote substantial time and resources to our community through end-of-life education, advance care planning, counseling programs and outreach groups. We do not answer to an out-of-state corporate structure, possibly with other service lines besides hospice. Instead, Good Sam is the first hospice in the Roanoke Valley to obtain Medicare and Medicaid certification and offer the full range of hospice services to people needing this special kind of care. Everything we do is for you, not profit.
God Bless You All
Thank you from the bottom of my heart for the care and support that you all provided to my mother, Judy Kristoff.
The family was very moved by the level of compassion throughout her final weeks and final hours. Kathy and Dr. Inouye – from the account by Frauceue, You all are amazing and truly were working right with God himself!
Hospitality, Professionalism, Dedication
I am writing this letter to thank you and your wonderful staff for your hospitality, professionalism, dedication and overall compassion during our short time with Good Sam. I cannot say enough about the wonderful people who assisted me and my family during this very unexpected and scary time. Little did we know where life’s journey was taking us but through every step your fabulous staff was right there always asking if there was anything they could do for my mother or me.
From the hospital liaison, the admissions nurse, Stephanie, Geneva, Carol, Cynde and even the company you use for after-hours phone calls helped to make this experience just a little bit easier. I am asking that you would please let your staff know that I cannot thank them enough for making me laugh while all I wanted to do was throw in the towel and cry. Please know I will let people know how truly comforting your service is.
Good Samaritan was a true “blessing” to our family.
There are no words to thank them enough. They were truly a life saver to me and my brothers. They all seemed to like mom and really care. The nurse, volunteer, bathing girl, and social worker even attended services for mom. I could not have continued to care for mom without help from Sarah Q, Barriesha, Sam Smith, and the “on-call” nurses. Without them, I could not have been able to keep mom in her home. She lived longer because of them. What a gift from all.
- Good Sam Family Member
All were absolutely caring, helpful and wonderful
We have been long time supporters of Good Samaritan hoping we’d never have to use them. When the time came there was no doubt which hospice we’d call. From the director to the nurse who delivered supplies, all were absolutely caring, helpful and wonderful.
- Good Sam Family Member
The whole team was amazing
The whole team was amazing and exactly what we needed when we needed it. Our nurse, Cinda, and the lady who came to bathe my dad, Lanette, were exemplary examples of care and compassion not only to my dad but to my wife and I as well.
- Good Sam Family Member
Referring Someone to Hospice
Anyone can call to request a meeting about hospice care. The patient, their physician, a family member or a friend may initiate hospice services by calling our office (contact information below). Once a referral has been made, our Admissions Director schedules a visit to meet the patient and their family to answer questions and provide further information. Following this visit, a hospice nurse meets with the patient and family to assess their needs and develop a personalized plan. When hospice patients choose to accept treatment, they recognize that hospice care is centered on symptom management rather than cure. All patients remain under the care of an attending physician who gives consent to hospice services and receive additional support through a hospice medical director, RN, medical social worker, hospice aide, volunteers and chaplain, if desired. The most important part of the team is the patient and his/her family and caregivers who determine the care plan.
Roanoke County, Roanoke City, Salem, Botetourt, Franklin, Craig, Bedford
New River Valley
Blacksburg, Christiansburg, Shawsville, Floyd, Giles, Pulaski, Radford
To make a referral for either Roanoke or New River Valley:
Toll free: 888.466.7809